Managers as Coaches

New Level Work distinguishes itself from other leadership development and coaching solutions through a comprehensive and flexible approach. Our holistic solution combines assessments, training, coaching, and learning methodologies, ensuring a tailored experience that meets individuals where they are. The global network of coaches and facilitators boasts over 10 years of real-world business and people management experience, emphasizing a deep understanding of the evolving workplace. The new platform facilitates easy management of learning plans, allowing for precise measurement of attendance, sentiment, behavior change, and ROI. Our customer success team, assigned dedicated managers, onboards live with clients, providing a personalized and continuous partnership. Furthermore, our competency framework guides leaders through a transformative journey, showcasing tangible impacts on engagement and productivity. Overall, New Level Work stands out for its commitment to accountability, adaptability, and delivering exceptional results.

New Level Work's global network of coaches and facilitators stands out in accelerating manager development due to its unique combination of qualifications and experience. Each coach and facilitator in our network has successfully completed an ICF-accredited Coach Training Program and/or holds ICF credentials (ACC, PCC, MCC). With a minimum of 10 years of business management experience and a proven coaching track record, our tenured coaches bring a wealth of real-world expertise to the table. Maintaining a 9.0 client satisfaction score underscores their dedication to delivering high-quality coaching. This ensures that our coaches possess the essential skills to pivot with all managers and teams as the dynamic world of work continues to evolve, providing a valuable and adaptable resource for manager development.

New Level Work offers robust support in understanding and utilizing the data and insights provided through its platform. The dedicated customer success team serves as an extension of the client's Learning and Development (L&D) team, ensuring successful program delivery and alignment with organizational goals.

The customer success team provides personalized onboarding, ensuring a smooth start to the partnership. They offer live onboarding sessions, emphasizing a personal touch over automated virtual onboarding. This personalized approach continues throughout the program, with each client having a dedicated customer success manager assigned to them. This manager ensures continuity from program to program, understanding the client's organizational goals and helping them make the most of the data and insights provided by the platform.

Whether it's managing learning plans, interpreting attendance and completion metrics, or utilizing the Impact Dashboard for reporting, New Level Work's customer success team is committed to supporting clients in extracting meaningful insights and maximizing the impact of their leadership development initiatives.

New Level Work's platform is exceptionally user-friendly, featuring a modern and responsive interface for easy navigation on various devices. It simplifies the management and deployment of learning plans, allowing users to enroll participants, measure attendance, assess sentiment, monitor behavior change, and evaluate business impact and ROI. The Impact Dashboard provides clear visuals and reports, ensuring a seamless experience for both seasoned professionals and those new to leadership development tools. The platform is designed to make understanding and utilizing data and insights straightforward for all users.

New Level Work's platform facilitates the deployment of learning plans with ease. Users can efficiently manage and deploy the specific learning plans they have purchased. The platform enables the grouping of participants and enrolling them in tailored learning plans. Moreover, it provides robust features for measuring attendance and completion, allowing organizations to track participant engagement effectively.

In addition, the platform offers comprehensive impact assessment tools. It measures various aspects, including participant sentiment, behavior and behavior change, business impact, and return on investment (ROI). Users can compare their metrics to industry benchmarks, gaining valuable insights into the effectiveness of the learning programs. The platform's reporting capabilities extend to providing detailed reports on learning and learning impact for senior executives, ensuring transparency and informed decision-making regarding leadership development initiatives. The modern and responsive user interface further enhances the overall user experience, making it easy for participants to sign up, sign in, and actively participate in their learning across different devices and operating systems.